The retail world—with its relentless big bets on trends and timing—has never been a haven for the faint of heart. Add digital disruption, emerging alternative business models, and changing consumer trends to the mix, and sustained, profitable growth becomes even more challenging. Bain works with leading retailers across all sectors to develop and implement customized solutions that address today's challenges and tomorrow's opportunities.
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The Future of Retail
Winning Models For a New Era
At a Glance
Amid rising consumer demands and digital advances, five retailer models are poised to thrive: “ecosystem players,” “scale fighters,” “value champions,” “hitchhikers” and “regional gems.”
Retailers that don’t fit these models are at risk of failure or takeover. They typically fall into two groups: “legacy laggards” and “exciting but unsustainable innovators.”
These vulnerable companies can aim to move to a winning model by addressing shortcomings in scale, innovation and data-led consumer understanding.